Frequently Asked
Questions

The V27 delivers 500 km of real-world range on a single charge. That's enough to get you across Egypt without breaking a sweat — even with AC on in summer.

Visit our Reserve page and complete the form. A fully-refundable deposit of 50,000 EGP secures your place — no commitment until you're ready to finalize your order.

Yes — 100%. Your reservation deposit is fully refundable at any time before final order confirmation, no questions asked.

The V27 starts from 1,800,000 EGP and the V23 from 2,100,000 EGP. Exact pricing varies by trim level. Contact our team for a full quote tailored to your configuration.

Absolutely. Test drives are available at all three showroom locations. Book via the contact form or visit any iCAUR showroom directly.

Every iCAUR comes with a comprehensive 5-year / 150,000 km bumper-to-bumper warranty, plus an 8-year / 200,000 km battery warranty. Extended plans are available.

Yes. If your battery drops below 70% of its original capacity within the 8-year warranty period, iCAUR will repair or replace it at no charge.

Yes. All iCAUR warranties are fully transferable to subsequent owners within the coverage period, adding significant resale value to your vehicle.

Using a DC fast charger (150 kW), the V27 reaches 80% in approximately 28 minutes. A full charge via standard AC (22 kW) takes around 4 hours overnight — perfect for home charging.

Yes. iCAUR provides a home charging unit with every vehicle purchase. Our team will assess your home and handle the installation — typically completed within 3–5 business days.

Yes. All three iCAUR showrooms offer test drives 7 days a week. Book online via the contact form, or simply walk in during business hours.

Use the iCAUR mobile app to schedule maintenance in seconds. You can also call your nearest service center or visit our contact page to book online.

Yes. iCAUR maintains a comprehensive local parts inventory across all authorized service centers in Egypt. Most common parts can be sourced within 24–48 hours.

We strongly recommend using genuine iCAUR parts for all repairs to maintain your warranty and optimal performance. Third-party parts may void warranty coverage for affected systems.

Standard parts from our local inventory ship same day. Specialty or non-stocked items typically arrive within 5–10 business days from our regional distribution center.